ORGANIZATION THEORY Structure, Design, and Applications Photo courtesy of Chrysler Corp.Įmployees making ham burgers at McDonald’s (see discussion on standardization and form alization in Chapter 4). Lee Iacocca of Chrysler Corporation (see box in Chapter 3). Photo courtesy of Larry Greiner.īijan's controls uncertainty by requiring that custom ers make appointm ents (see box in Chapter 13). Professor Larry Greiner of the University of Southern California (see discussion of organizational growth in Chapter 17). Photo courtesy of Rolls-Royce Motor Cars, Ltd. Rolls Royce craftsm an illustrates nonroutine technology in the carving of a dashboard (see Chapter 7). Workers participate in the original Hawthorne studies (see Type 2 Theorists in Chapter 2). James Burke of Johnson & Johnson (see box in Chapter 14).
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